Elevate IAS: Privacy Policy
Effective Date: January 26, 2024
Elevate IAS is committed to protecting the privacy of our users. This Privacy Policy (“Policy”) outlines what information we collect about you, how we use it, and your choices regarding your data. Please read this Policy carefully before using our website or online learning platform.
1. Information We Collect:
- Personal Information: When you register, use our services, or participate in online activities, we may collect personal information such as your name, email address, phone number, address, date of birth, and educational background.
- Technical Information: We automatically collect information about your device and activity, such as your IP address, browser type, operating system, pages visited, time spent on the platform, and interactions with content.
- Content you provide: This includes materials you upload, submit, or create during your use of our platform, such as essays, practice tests, and forum posts.
- Payment information: If you purchase any of our paid services, we may collect your payment information through a secure payment gateway.
2. How We Use Your Information:
- Provide and improve our services: We use your information to deliver and personalize your online learning experience, send you relevant updates and communication, and improve our platform’s features and content.
- Marketing and communication: We may use your information to send you promotional emails or messages about our services, offers, and events. You can opt out of these communications at any time.
- Analytics and research: We may use your information for internal analytics and research to understand how users interact with our platform and improve its effectiveness.
- Compliance and legal obligations: We may use your information to comply with legal requirements, respond to court orders, or protect our rights and those of others.
3. Sharing Your Information:
- We will not share your personal information with third parties except in the following limited circumstances:
- Service providers: We may share your information with trusted service providers who help us operate our platform, such as payment processors, data analytics providers, and email delivery services. These providers are bound by strict confidentiality obligations and may only use your information for the specific purposes authorized by us.
- Legal obligations: We may disclose your information if required by law, such as in response to a court order or subpoena.
- Merger or acquisition: If we are involved in a merger, acquisition, or other business transaction, your information may be transferred as part of the transaction.
- We will not share your personal information with third parties except in the following limited circumstances:
4. Your Choices and Rights:
- You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us at mailelevateias@gmail.com.
- You can opt out of receiving marketing and promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us at mailelevateias@gmail.com.
- You can withdraw your consent to our use of your information at any time, subject to legal and contractual restrictions.
5. Data Security:
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or online service is completely secure, and we cannot guarantee the security of your information.
6. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to personalize your experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.
7. Age Restriction:
Our platform is intended for users over the age of 18. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at mailelevateias@gmail.com.
8. Changes to this Policy:
We may update this Policy from time to time. We will notify you of any material changes by posting the new Policy on our website. You are advised to review this Policy periodically for any changes.
9. Contact Us:
If you have any questions about this Policy, please contact us at mailelevateias@gmail.com.
10. Governing Law and Dispute Resolution:
This Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Policy shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted in English in New Delhi, , India.
Thank you for enhancing your civil services preparation with Elevate IAS!