Effective Date: January 26, 2024
Introduction:
Elevate IAS strives to provide high-quality educational resources for Civil Services Exam preparation. However, we understand that unforeseen circumstances may necessitate a refund request. This Refund Policy outlines the conditions under which we offer refunds for our online courses, workshops, and study materials.
General Refund Policy:
- As a rule, purchases of our products and services are not generally entitled to refunds. We encourage you to thoroughly review the full course details and offerings before making a purchase.
Limited Exceptions:
- Exceptional cases: Within 7 days of purchase, we may consider a refund for a product/offering, at our sole discretion. Refunds will be processed within 7 working days from the date of request, and the refund credit timeframe ,10 business working days , ,credited amount will reflect in your account or source of payment as per your bank’s processing timeline.
- Non-refundable fees: Please note that the registration fee of Rs 5,000 is non-refundable.
- Minimum price threshold: No refund requests will be accepted for courses with a price below Rs.15,000.
Unauthorized Use and Misrepresentation:
Elevate IAS reserves the right to revoke your access and services if we detect any unauthorized use or misrepresentation associated with your purchased product(s).
Technical Issues and Payment Failures:
Elevate IAS will not be held liable for any claims or reimbursements related to failed payments due to technical difficulties with bank/payment gateway services.
Grievance Redressal:
For any grievances arising from the use of the platform, please contact:
mailelevateias@gmail.com
Disclaimer:
Elevate IAS reserves the right to modify this Refund Policy at any time without prior notice. We encourage you to review this policy periodically for updates.
